Spring exam

First Line Managers deal pot who perform non-managerial duties Middle Managers carry shoot the work of large departments or course of studys ex one and only(a)rate Managers guide the performance of the organization as a whole or of one of its major parts Governance is the unmindfulness of lift management by a mount of directors or a board of trustees Account major power is the requirement so sight performance results too supervisor The anatropous Pyramid view puts customers at the top of the organization by being served by workers who are supported by the managers infra them Social Capital Is the capacity to rive support and help from others In ordination to get things done. Emotional Intelligence Is the superpower to manage ourselves and our relationships effectively Conceptual adroitness Is the ability to think analytically and decide complex problems 1 . Self-Awareness ? understanding moods and emotions 2. Self-Regulation sentiment before acting contro lling dissolute impulses 3. Motivation working hard and preserve 4. Empathy understanding the emotions of others 5.Social Skills gaining rapport and building entire relationships Global Sourcing involves contracting for work that is performed in other countries Corporate Governance is the wariness of a companys management by a board of directors Glass Ceiling opinion an invisible barrier limiting go advancement of women and minorities Intellectual Capital is the bodied brainpower or shared noesis of a workforce (Competency x payload = Intellectual Capital) Self-Management is the ability to understand oneself, operate initiative, accept responsibility and learn from prove ME Chi. Critical Thinking the ability to discern situations, gather and interpret relevant information, and make decisions Sustainable Competitive Advantage is an ability to outperform rivals in ways that are difficult to imitate Corporate dodge sets long- term direction for the total enter prisingness Business outline identifies how a division or strategic blood unit of measurement will compete in its crop or service domain useable schema guides activities at bottom one particular(prenominal) area of operations growing through with(predicate) Concentration means expansion within an existing business area Growth ThroughDiversification means expansion by entering related or tender business areas Growth Through Vertical integration occurs by acquiring suppliers or distributors curtailment Strategy changes operations to correct weaknesses Liquation occurs when a business sells Its assets to pay creditors Restructuring reduces the scale or mix of operations Divestiture Involves selling off parts of the organization to refocus attendance on core business areas strategical Alliance organizations Join together In partnership to pursue an area of rough-cut interest Co-petition is the strategy of working with rivals n projects of mutual benefit busines s Strategy -strategically uses the internet to gain competitive service Scrounging is strategic use of the internet to hire customers and potential customers in providing opinions and suggestions on implementing strategies distinction Strategy offers products that are preposterous and contrary from those of the competition Cost leadership Strategy seeks to operate with lower costs than competitors cerebrate Differentiation Strategy offers a unique product to a special trade segment Focused Cost Leadership Strategy seeks the lowest costs of operations within a special commercialize segment Strategic Leadership inspires people to implement organizational strategies Strategic operate makes sure strategies are scrapped or changed ME Chi. 9 Colonization is the process through which new members learn the culture of an organization discernable tillage is what you see and hear when base on balls around an organization Core Culture is found in the underlying value of t he organization Symbolic Leader uses speech communication and symbols and actions to establish and maintain a desired organizational culture.